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Nov. '00: Best Practices Oct. '00: Customer Satisfaction March '00: Service Award July '99: Customer Satisfaction June '99: Remote Management January '99: 10 Steps Dec. '98: QTS Office Move |
QTS Press Release From: Quality Technology Solutions, Inc. For more information, please contact Jim Lenskold of the Lenskold Marketing Group at 973-984-7018. FOR IMMEDIATE RELEASE
June 4, 1999 QTS MANAGES OVER 50 SERVERS AND 800 DESKTOPS REMOTELY (South Orange, NJ) June 4, 1999 Quality Technology Solutions, Inc. has proven to be a leader in implementing Novell ManageWise to remotely manage over 50 servers and roughly 800 desktop PCs nationwide. From their offices in South Orange, NJ, QTS proactively monitors the stability and performance of clients network servers. In the event that service or maintenance on the network is required, QTS technicians can begin troubleshooting issues remotely, eliminating travel time and costly delays. QTS operates in the background, keeping the network up and running while users complete their work worry-free. QTS customers benefit not just from the increased productivity, but also from reduced technical staff skill requirements. They have the flexibility to outsource all or part of the highly specialized skills needed for network management, and to focus their MIS staff on supporting users and the desktop software that makes the users more productive. At the client's option, QTS can also manage technical support for the desktop PCs and users. QTS technicians have the ability to remotely view any PC on the network and can troubleshoot issues more effectively than interpreting descriptions relayed by telephone. While QTS is troubleshooting network and PC issues using remote access, its clients employees can continue to work productively instead of being tied up on the technical support call. QTS offers this service under its QuikAlert Remote Management program. In addition to technical support, QTS provides system integration services to law firms and a wide variety of businesses of all sizes. QTS is a Novell Platinum Partner and a Microsoft Solutions Provider. QTS was founded in 1992 by Neil Rosenberg, its President and CEO. The company integrates computer hardware, software and advanced technologies within Novell and Microsoft network environments. QTS serves a wide range of businesses of all sizes. Its primary base of clients consists of law firms in the New Jersey and New York City area. QTS works with many of the largest law firms in New Jersey based on its extensive experience and knowledge with law firm environments. Both the President, Neil Rosenberg, and the Executive Vice-President, Martin Tuohy are attorneys. This gives QTS a unique perspective in understanding the needs of law firms, and how technology solutions need to be deployed in this environment. The company is located at 76 South Orange Avenue, Suite 302, South Orange, NJ 07079. The company can be reached at 973-761-5400. Additional information on QTS can be found at their website, www.qtsnet.com. # # # # # |
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This site last updated 11/19/00 |
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