Quality
Technology Solutions, Inc.
QTS
QuikNews � April 2001 � Issue 2001.4
May 11, 2001
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Welcome
to the April edition of QTS QuikNews, our Monthly E-Mail newsletter.
In this monthly e-mail, you will receive an update of what's new at
QTS - new products we support, new patches and upgrades, solution ideas
and promotions to save you money, and information about our company and
our clients.
As
a QTS client, a prospective client we have had discussions with, or a
�friend of QTS,� you have been automatically added to our newsletter
distribution list. To
unsubscribe from this mailing please see the instructions at the bottom of
this page, or call your QTS Account Manager.
Please do not respond to this e-mail.
This is an unmonitored account.
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IN
THIS ISSUE
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1.
QTS News
2.
Events
3.
Patches & Upgrades
4.
LAN Administration Best Practices
5.
Special Offers & Featured Solutions
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QTS
NEWS
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QTS
VP TUOHY TO SPEAK AT NEW JERSEY CONFERENCE
QTS
Vice-President Martin Tuohy will be a featured presenter at the NJ
Business & Technology Show at the New Jersey Meadowlands Exposition
Center in Secaucus on May 30-31st.
Mr. Tuohy�s presentation will be on remote access solutions.
NOVELL
END OF LIFE SCHEDULE
QTS
notes for its customers that several Novell products are scheduled for
�end of life� this year � this means that Novell will no longer be
providing support on these product versions.
If you are running any of the versions listed below, please contact
your QTS Account Manager to discuss what is involved in upgrading:
GroupWise
5.2 � June 30, 2001
NetWare 5.0 � August 31,
2001
IntranetWare/NetWare 4.11 � December 31, 2001
ZENworks for Desktops 2.0 � January 1, 2002
See
http://support.novell.com/lifecycle/forecast.html
for more details and the complete list of supported products.
QTS
SUPPORTS TIME MATTERS 4.0
Time
Matters Software has now released version 4.0 of their award winning Time
Matters software, with numerous ease of use enhancements.
QTS will be supporting this release � contact your account
manager if you are interested in purchasing or upgrading this software.
QTS
SOFTBALL TEAM TO START SEASON
QTS�
Softball Team will start its season on the road, playing against the
Roseland office of Salomon Smith Barney in mid-May.
We routinely play clients, partners and �friends of QTS� for
fun. If you�d like to set up a game, contact Tyce Knox at tknox@QTSnet.com.
Read
more at http://www.qtsnet.com/softball
+++
FROM THE WEB +++
QTS
AND STRATIS GROUP ANNOUNCE STRATEGIC ALLIANCE TO BUILD E-BUSINESS
SOLUTIONS
3/26/2001:
QTS announced a strategic partnership with the Stratis Group to deliver
high quality eCommerce and eBusiness solutions to QTS� clients.
Read
more at http://www.qtsnet.com/stayinformed/l3_stay_pr11.htm
QTS
EXPANDS INTERNET SECURITY SOLUTIONS PORTFOLIO
3/26/2001:
QTS announced that it has become a Check Point Authorized Value Added
Solution Provider partner, achieving high-level partner status with this
industry leader.
Read
more at http://www.qtsnet.com/stayinformed/l3_stay_pr12.htm
QTS
PRESIDENT ROSENBERG TO SPEAK AT NEW YORK CPA SOCIETY CONFERENCE
5/5/2001:
QTS announced that Neil Rosenberg will be a speaker in the New York State
Society of CPAs �CPAs in Industry Conference� on June 28th
at the New York Helmsley.
Read
more at http://www.qtsnet.com/stayinformed/l3_stay_pr13.htm
QTS
TO EXHIBIT AT NEW JERSEY TECHNOLOGY SHOWCASE; PRESIDENT ROSENBERG TO SPEAK
AS PART OF CONFERENCE PROGRAM
5/11/2001:
QTS announced that it will be exhibiting at the NJ Technology Showcase on
June 13th and 14th, and that Neil Rosenberg will be
presenting on Network and Internet Security at the show.
Read
more at http://www.qtsnet.com/stayinformed/l3_stay_pr14.htm
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EVENTS
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NEW
JERSEY TECHNOLOGY SHOWCASE
QTS
will be exhibiting at Booth 125 at this show, on June 13th and
14th at the Garden State Convention & Exposition Center in
Somerset, NJ. QTS will also
be presenting on Network and Internet Security on June 13th at
12:30 as part of the conference program.
Contact your Account Manager for free conference tickets!
QTS
SEMINAR SERIES
QTS
is continuing our Spring Seminar Series with the following upcoming
morning seminars at QTS:
*
Managing your Network with Novell ZENworks � May 8th, 2001
* Upgrading to NetWare 5.1 � May 16th, 2001
* Getting Your E-Business In Gear � June 14th, 2001 (with
Stratis Group and Lenskold Marketing)
* Fundamentals of Network Security: Firewall Solutions � July 19th,
2001
* Fundamentals of Network Security: Virtual Private Networking � August
9th, 2001
* Fundamentals of Network Security: Intrusion Detection � September 6th,
2001
We
will continue in the fall with additional security seminars as well as
seminars on new offerings like Microsoft SharePoint Portal Server and
Novell NetWare 6!
Read
more at http://www.QTSnet.com/seminars
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PATCHES
& UPGRADES
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Call
the Customer Support Center to have us apply QTS-standard patches and keep
your systems current. The
following patches have been recently released and are recommended by QTS:
*
ARCSERVE 7 FOR NETWARE: L092737.CAZ NET-DUPLICATE
BARCODES WERE REPORTED
* ARCSERVE 7 FOR NETWARE: L091560.CAZ NET-BACKUP
REQUIRED REMOTE SERVERS TO HAVE BINDERY
* CITRIX METAFRAME 1.8 FOR WINDOWS NT: POST SERVICE PACK 2 � HotFix
ME182T007.EXE
* CITRIX METAFRAME 1.8 FOR WINDOWS 2000: POST SERVICE PACK 2 � HotFix
ME182W008.EXE
NOTE:
IF YOU ARE RUNNING WINDOWS 2000 WITH IIS 5.0 INSTALLED AND RUNNING AS A
WEB SERVER, PLEASE DOWNLOAD THE MICROSOFT PATCH NOTED BELOW.
THIS IS A CRITICAL SECURITY ISSUE AND YOUR SYSTEM CAN BE EASILY
COMPROMISED WITHOUT THIS PATCH:
http://www.microsoft.com/windows2000/downloads/critical/q296576/default.asp
CA
InoculateIT 4.x signature files are currently at version 23.23 (5/2/2001)
and McAfee VirusScan/NetShield is at version 4136 (5/2/2001). Please keep your antivirus signatures current!
If you do not have your system set up to automatically distribute
updates from your server to your PCs, please call your QTS Account Manager
or the Customer Support Center.
Some
patches can cause problems, especially in combination with other software
programs or patch levels. Please
talk to us to verify whether we see any possible problems in your
environment before patching your systems independently.
We make best efforts to test patch combinations but cannot
guarantee compatibility between software and hardware manufacturers�
products.
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LAN
ADMINISTRATION BEST PRACTICES
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This
month, our focus is on Antivirus solutions.
Viruses are turning into an increasingly common threat,
particularly ones that are transmitted via email.
Most networks have some form of virus protection, but are far from
�iron-clad� in securing the network from malicious viruses.
One study estimates the cost of cleaning up a network after a virus
at $250 per computer!
Here
are five things you can do to improve your network�s protection from
viruses!
1.
Signatures Up to Date
Antivirus
software is only as good as the signature files (also known as
�pattern� files) it is using. New
viruses are introduced to the world daily.
It is important that you perform weekly updates of your antivirus
signature files, and that these files be automatically distributed from
your server to the PCs on your network.
Old signature files leave your network exposed to costly disruption
and downtime.
2.
Mail Specific Agents
If
you are running Microsoft Exchange or Lotus Notes/Domino, you will want to
be running the antivirus agent for this email system, in addition to the
server-based package. This is
because these systems don�t expose file attachments to the file system,
and therefore a virus-infected attachment can propagate within the mail
system. These agents, such as
Network Associates� GroupShield, go inside the email system�s database
and scan the attachments as they come in, allowing for faster isolation
and more complete protection. Note
that GroupWise users don�t need to worry about this, as the attachments
are stored within the file system and can be accessed by the antivirus
software.
3.
Real-Time Scanning
Real-Time
Scanning can impose a performance hit, but it is the best way to trap
viruses on a server or PCs and prevent it from spreading.
We recommend setting it on �inbound only� and scheduling a
weekly scan of the whole server for Sunday mornings, or another suitable
time of low usage that does not conflict with your tape backup schedule.
4.
Firewall Protection
Viruses
can get into your network in many ways � it used to be that diskettes
brought from home were the main threat, but now the Internet has
supplanted that, both via email and browsers.
Viruses can even be embedded in web pages.
Implementing a firewall that can detect and block malicious Java
applets, ActiveX code and other scripts can further lock down your
environment against viruses.
5.
Outlook Security Patch
If
you are running Microsoft Outlook, you are more vulnerable to viruses
because of Windows-based script programs that can access the Outlook
address book, and quickly propagate a virus email to everyone in your
address book. Microsoft has addressed this with the Outlook Security Patch
� however, note that this has a price.
This patch disables Simple MAPI, which is used by many programs to
accomplish integration (case management systems, for example).
Review your programs and environment before applying this patch, to
ensure you do not break needed functionality.
Hopefully
these LAN Administration Best Practices will help you keep your network
running smoothly and Worry-Free!
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SPECIAL
OFFERS & FEATURED SOLUTIONS
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CHECK
POINT SOFTWARE �DETECT & PROTECT� PROMOTION
QTS
and Check Point Software are offering customers an attractive promotion to
implement the �one-two punch� of Internet Security � a strong
firewall/VPN solution complemented by Intrusion Detection.
Through June 29th, 2001, QTS customers can purchase
Check Point RealSecure Sensor at 50% off list price when purchased along
with a VPN-1 Gateway (current customers expanding their network) or VPN-1
Enterprise Center (new customers). Contact
your QTS Account Manager for more details.
FEATURED
SOLUTION: CHECKPOINT FIREWALL-1 SMALL BUSINESS ON NOKIA APPLIANCE
If
you don�t have a firewall to protect you from the Internet, talk to your
QTS Account Manager. If you
have 50 or fewer users/devices, QTS can offer you Check Point Software�s
award-winning Firewall-1/VPN-1 software, at special small-business
pricing, on a low-cost Nokia appliance.
Secure your network by calling QTS today!
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�2001
Quality Technology Solutions, Inc.
This site last updated 08/31/07
� 1999 Quality Technology Solutions, Inc.
76 South Orange Avenue Suite 302, South Orange, New Jersey
07079
telephone: 973.761.5400
fax: 973.761.1881
email: info@qtsnet.com