Systems Management

QTS offers a broad range of Systems Management solutions to help customers maximize the uptime and availability of their systems.  Many of these services can be delivered in a Knowledge Transfer capacity leveraging QTS' QuikStart™ engagement methodology.

Our Systems Management practice revolves around the following management technologies:

  • Microsoft System Center Configuration Manager (formerly "SMS"): QTS configures SCCM to allow medium business and enterprise customers to improve the consistency of their desktop environment, and their management control over their systems.  Microsoft SCCM provides hardware and software inventory, remote control, software distribution, patch management and operating system imaging and distribution, allowing for a Zero Touch deployment methodology.
  • Microsoft System Center Operations Manager ("MOM"): QTS configures SCOM to allow customers to proactively monitor and manage their server environments, catching problems before they cause downtime or performance problems.  SCOM can be extended to cover other Microsoft and non-Microsoft products using Management Packs.
  • Microsoft System Center Service Manager: QTS configures SCSM to provide customers with an integrated solution for Help Desk/Incident Management, including integrated Knowledge Management and User Self-Service capabilities, and Change Management.  SCSM can be integrated with SCOM and SCSM to provide a robust, integrated systems management solution;
  • Citrix EdgeSight: QTS can implement EdgeSight to help manage your desktop systems and XenApp Servers.  EdgeSight collects performance information and key system metrics to assist with the troubleshooting process and proactive management of your systems and performance.

QTS also strategically leverages third party software solutions from partners such as Quest Software and SolarWinds to enhance these offerings, and offers Cloud-based Application Performance Monitoring via AppFirst.

QTS can assist you with implementing a solid management infrastructure for your network and moving you forward on the Infrastructure Optimization process, Worry-Free!

Representative Clients

Aeropostale
Allen & Company
Arrow Shed (Arrow Group)
Breeze-Eastern Corp.
Brother International
Burns & Roe
Chelsea Property Group
Chilton Memorial Hospital
GenTek
J.H. Cohn
Keefe Bruyette & Woods
Marvel Entertainment
Northeast Radiology
Osteotech
Ovation Travel
The Vitamin Shoppe
Wilentz Goldman & Spitzer
Winebow

Key Solution Vendors

Microsoft
Citrix
NetApp
VMware
Cisco
Symantec
HP
SolarWinds
Quest Software
AppFirst

Key Solution Elements

Microsoft System Center Configuration Manager
Microsoft System Center Operations Manager
Microsoft System Center Service Manager
Citrix EdgeSight
AppFirst Application Performance Management

Related Practice Areas 

Server Platform & Server Virtualization Solutions
Email & Unified Communications Solutions
Desktop & Application Delivery & Virtualization
Security Solutions
Disaster Recovery & Availability Solutions
Network Infrastructure Solutions
Storage Management Solutions
Collaboration & Information Worker Solutions
Database & Business Intelligence Solutions
Custom Application Development Services
Cloud Migration, Enablement and Management Services

Resources

Coming Soon...

For Systems Management Event Attendees
QTS CxO Seminar Series Systems Management Presentations