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QTS Customer Satisfaction Survey

QTS truly appreciates its customers' feedback on our work. The feedback helps us to measure the service levels we are providing, and to improve the service we provide. We have taken steps to address concerns or issues when they arise through our surveys in the past, and will continue to use the surveys to refine our business process and service levels. Please help us to do so with your honest feedback, positive and negative.
 

Company Name:
Your Name:
Your Email Address:
Date:
Reference:

Please provide us with an honest opinion of our technical support services in order to assist us in improving our customer support.  Please rate by choosing from the selections provided below.

     Below              Met          Above
Expectations  Expectations Expectations
Are you satisfied with the recommendations and/or proposals QTS provided?:                                          
Are you satisfied with the technical delivery of services?:                                          
Are you satisfied with the communication and status provided by QTS?:                                          
Are you satisfied with the professionalism of QTS?:                                          
Are you satisfied with the value provided by QTS?:                                          
Are you satisfied with QTS' responsiveness and timeliness?:                                          
Are you satisfied with QTS' billing accuracy?:                                          
What is your Overall Satisfaction with this Assignment?:                                          
What is your Overall Satisfaction with your Relationship with QTS?:                                          

What could we change to better serve you?

How likely are you to recommend QTS to others?

Please provide any additional comments below:
May we use these comments in a testimonial?
Yes   No   

Are there additional services that you would like QTS to provide?


This site last updated 08/31/07
� 1999 Quality Technology Solutions, Inc.
201 Littleton Road, Morris Plains, New Jersey 07950
telephone: 973.984.7600       fax: 973.984.7650
email: info@qtsnet.com