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Supported Vendors & Products

Network Integration Services
Communications Solutions
Security Solutions

LAN Administrator Training
Customer Support Center
QuikAssist™ Network Support Plans
QuikAlert™ Remote Network Management
QuikDesign™ Active Directory Design Service

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QuikAlert™ Remote Network Monitoring

Every year, networks become more and more powerful, and more and more complex, which makes them progressively harder to support with internal staff. Leveraging its strong experience with SNMP network management technologies, QTS has the solution – QuikAlert™ Remote Network Monitoring!

QuikAlert™ Remote Network Monitoring consists of two major components:

QTS is currently managing over 50 servers remotely using this technology. We can help you keep your network up and running too.

Call our sales department at (973)761-5400, or email sales@qtsnet.com for more information on how QTS QuikAlert™ Remote Management Services can help your organization.

QuikAlert Daily Monitoring Service

Under the QuikAlert™ Daily Monitoring Service, QTS receives network management alerts at our SNMP Management console and other management stations, and sends you a daily Network Condition Report and Network Health Report summarizing these alerts to show you (1) status on network health, including whether your backups were successful and whether any viruses were detected in the last 24 hours, and (2) a summary of any noteworthy network alarms, and suggested action steps.

QTS responds to critical alerts in real-time, when preauthorized by you, under QuikAssist™ response time guarantees. Non-critical alerts will be logged and reacted to as authorized. Support charges are deducted from your QuikAssist™ time block, and discounted by 50% when our work can be done remotely, without time constraints (proactive service).

QuikAlert™ Checkup Remote Management Services

With QuikAlert™ Checkup Remote Management Services, a QTS product expert performs a bi-weekly review of your application servers for performance, health and optimization, for a specific product. Products for which QTS currently offers QuikCheckup™ services include:

  • Novell NetWare
  • Microsoft Windows NT/2000 Server
  • Microsoft SQL Server
  • Microsoft Exchange
  • Novell GroupWise

This site last updated 08/31/07
� 1999 Quality Technology Solutions, Inc.
201 Littleton Road, Morris Plains, New Jersey 07950
telephone: 973.984.7600       fax: 973.984.7650
email: info@qtsnet.com